If your iPad or iPhone doesn't show up as Yes (under 'Connected') then your iDevice is not properly connected to your computer. Just run the program and sort on the 'Connected' column.

You can get this (very small) program from /USBDeview/3000-2094_4-10614190.html or Don't worry, it's not Spyware or Malware. This can be (really) checked using a program called USBDeview. The first step is to verify that the iPad (or iPhone) is really connected to your computer. The following two step process should help resolve these kinds of problems more quickly. After messing with it for a long time, I finally found the answer (bad USB driver). I had this problem with my PC (windows 7, 64-bit) and my iPad. For what is worth, I'm not aware of any iPhone mounting on a Mac's desktop, this has got to be a Windows thing, and this is why Super User may be better suited. Forgive my ignorance in the subject.Īnyway, just make sure your iPhone mounts on another computer's desktop (with Windows) before destroying your own Windows. I am not familiar with Windows+iPhone combo, but don't you have to Check some preference in iTunes for that ' mounts on the desktop for me to transfer pictures and videos' thing to happen? I think it was called 'Enable Disk's use' on iPods, but I haven't seen that option in iPhones, but then again, Maybe on Windows this is common. In that case, you might want to perform a full Restore of your iPhone. If it doesn't work, then the problem is not your Windows (stop removing stuff or it will go coo-coo!). If it works, the problem is in your Windows machine and you might get better luck at Super User (since our userbase here has less Windows experience, tho we have a few geeks around). The result of this simple test is going to rule out 50% of the possibilities. In any case, if you still can't manage to make Windows work, before anything else, it would be interesting to make sure that the problem is not in the iPhone itself (probably nothing that an iPhone restore wouldn't fix if that's the case).įirst rule of diagnosing a problem: try it on another system.

Something I remember doing with Windows when things didn't work (in the Windows95 era this was very common!) was rebooting in Safe Mode and see if anything looked unfamiliar.

You seem to have done your Windows homework well, yet results haven't been what you expected. In the mist of giving you an extra idea, and to be frank I have no idea what your problem might be, let me share what I'd do to find the cause and -eventually- fix it.

Apple mobile device manager install